We deliver across Kuwait, every day of the week, including Friday.

Same-day delivery

Order before 9:00 PM and we deliver the same day. Orders placed after 9:00 PM go out the following day. This applies seven days a week — Friday included.

If an item in your basket turns out to be unavailable when we pick it, we will contact you before dispatch rather than substituting it silently or delaying the whole order without telling you.

Delivery charges

Order value	Delivery
10.000 KWD and above	Free — everywhere in Kuwait
Under 10.000 KWD	1.500 KWD to most areas

Free delivery above 10.000 KWD applies to all 112 areas we serve, with no exceptions — including the ones listed below.

Areas with a different charge under 10.000 KWD

Area	Delivery under 10.000 KWD
Wafra, New Wafra, Sabah Al-Ahmad City, Sabah Al-Ahmad Sea City, Kabd	5.000 KWD
Abdullah Port, Jawaher Al-Wafra, Khairan, New Khairan City	4.000 KWD
Ali As-Salim / Um-Alhaiman, Doha Port, Mutlaa'	2.000 KWD
All other areas	1.500 KWD

The exact charge for your address is always shown at checkout before you pay.

Where we deliver

All six governorates — Al Asimah, Hawalli, Al Farwaniyah, Al Ahmadi, Al Jahra and Mubarak Al-Kabeer — covering 112 areas. We deliver within Kuwait only and do not ship internationally.

Chilled and frozen items

Frozen and chilled goods travel in insulated packing and are loaded last so they spend the least possible time out of temperature. Please have someone available to receive the order — we cannot leave chilled or frozen items unattended at a door.

Tracking your order

You will receive confirmation when your order is placed and again when it is on its way. If you need an update, message us on WhatsApp at 9960 7342 with your order number — that is the fastest route, any day between 10:00 AM and midnight.

If nobody is home

Our driver will call the number on the order. If we cannot reach you, we will try again later the same day. Please keep an eye on your phone once you have placed an order — a missed call is the most common reason a delivery is delayed. If we still cannot reach you, we will contact you to arrange a return or a refund under our refund policy.

Large orders and stock checks

Very large orders, or orders containing items we hold in limited quantity, may occasionally need an extra day. If that happens we will tell you when you order, not after the delivery window has passed.